5 Emotions You Will Experience When You Buy Your First House

Team Crystal G.

Crystal Gilbert

Job Title: Branch Manager

Licensing: NMLS / WA MLO# 1416327

Direct Line: (208) 949-6046 / (208) 629-0606

Email: [email protected]

Jennifer Frank

Job Title: Loan Partner

Licensing: NMLS 2478794

Direct Line: (208) 629-3580

Email: [email protected]

kaelynn sabin

Lauren Mason

Job Title: Loan Processor

Licensing: NMLS / WA MLO# 2278342

Direct Line: (425) 315-2375

Email: [email protected]

Allena Robertson

Mariana Mosqueda

Job Title: Loan Officer Assistant

Licensing: NMLS / WA MLO# 2057577

Direct Line: (253) 225 8812

Email: [email protected]

Crystal Gilbert's Reviews

39 Reviews


  1. Julia

    Crystal was such a joy to work with! Always available and extremely helpful with any questions. I genuinely couldn’t recommend her more!!

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  2. Emily Salinas

    Crystal Gilbert at Premier Mortgage Resources was an amazing help when closing on a home. She and her team helped make the process easy and understandable, I am grateful that I found her and had her through my home-buying process.

    Reply

  3. Virginia bell

    Thank you

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  4. Virginia bell

    wonderful first time visit

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  5. Pamela Allman

    Crystal always takes the time to listen and answers all of my questions. She was a complete joy to work with on my home loan. I have used her in multiple transactions. I recommend her for you home loan needs.

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  6. Rick Sanchez

    Being a first time buyer, needless to say I was concerned. From the moment I spoke with Crystal on the phone for the first time, my concerns were eased. She was not the first loan officer I had reached out to, but it was clear to me that she was the right one. Crystal and her assistant were an absolute joy to work with. My transaction was completed via the phone as I lived out of state, which makes it even more impressive.
    Her follow up and continued communication is remarkable as well
    Do yourself a favor when in the market, and call Crystal.

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  7. Jessica Sotelo

    I got referred to Crystal from a friend and it was the best thing that could have happened to me! She was so patient, supportive and honest with me. She is the most rad person I have ever worked with in a situation like this. She got me everything I wanted in my refi and more! THANK YOU CRYSTAL!

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  8. Shareya

    Crystal is amazing at what she does. My husband and I were thoroughly impressed by her eagerness to assist us and her prompt correspondence. If you are thinking of choosing Premier Mortgage, we would absolutely recommend Crystal as your agent!

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  9. Angela D.

    Crystal and her team are hands-down the BEST people to work with on a mortgage! We brought Crystal a challenging situation that she was able to find a solution for. Even after our initial approval, challenges continued to present themselves, but Crystal and her team persevered. They met each new challenge quickly with solutions, with grace, and very importantly, with humor. We would not hesitate to refer everyone we know to Crystal and her team. If you're questioning who to contact for a mortgage loan, stop reading this and call Crystal! You won't regret it.

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  10. Cyndi

    Crystal did a great job helping my first time home buyers get qualified and was on top of everything. She was diligent and professional, following through and making sure the process was smooth. Thank you Crystal! You're amazing.

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  11. Ashleigh

    Crystal was so amazing to work with during our refinance! We received her postcard in the mail and it seemed to be perfect timing. Multiple credit unions were MONTHS out in the process and we were able to apply and complete the refinance process in about 6 weeks. She answered all of our questions about different scenarios and was eternally patient as we worked to make the best decision for our family. We highly recommend Crystal!

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  12. Jack Swensen

    We have worked with Crystal multiple times and she has been amazing! Crystal always goes above and beyond.

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  13. Harold Brown

    I was referred to Premier Mortgage and to Crystal Gilbert by a friend. I was in trouble after the passing of my wife and with the help of Crystal she virtually saved my future and I will always be grateful for that. Crystal made the process so easy there was no stress at all. Because of Covid-19 I was never able to meet Crystal in person but I feel like I have always known her and if I ever need any help in future I know That Crystal can help.

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  14. Stacey Carlson

    After being a home owner for over 30 years doing my refinance with Crystal was one of the most enjoyable and easy experiences EVER! Crystal was always quick to respond to my questions and kept me up to date with the whole loan process. Thank you so much Crystal for the best experience ever!!!

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  15. Amy Duncan

    Crystal was so impressively knowledgeable, and made the home buying process a breeze! She is a beautiful communicator and a master at her craft. Crystal is top notch and I feel lucky to have met her!

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  16. Laurie Swensen

    We just refinanced our home because it was down almost 2% from when we bought. Crystal has been so pleasant, and hard working and is always checking in on us. We have recommended her to our son and his wife for his house purchase in Spokane. Highly recommend Crystal Gilbert.

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  17. Sally Fuller

    Crystal and her team were amazing to work with! My husband is self employed and on past home purchases working with other lenders, the process was very long and frustrating. We just purchased a new home and the process was so simple and much quicker working with Crystal. We would highly recommend her and will use her for future purchases. Thank you so much Crystal!

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  18. Jeff Wilding

    We were referred to Crystal by Bob and Leann Day. The process was simple and quick. We’ve refinanced a few times over the past 35 years and this was by far the easiest and best experience so far. I’d highly recommend Crystal and her team.

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  19. Kurt Bolinder

    We had a whole lot of hoop to jump through, and Crystal led us through them with total competence. She was wonderful throughout the process!

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  20. Stacey and Deonna Carlson

    Crystal and her team were awesome to work with, even with the pandemic going on. The process online was simple and easy to operate. Crystal was quick to answer all our questions and quick to close. We will definitely be back at PMR to work with Crystal in the future for our real estate business.

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  21. Willena Malley

    Crystal and her crew were amazing! As a veteran using the interest reduction program, the process went so smooth. I will never use anyone else. Crystal has always been over the top with customer care at any given moment. She is definitely a huge asset at Premier Mortgage.

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  22. Doug

    Crystal and her team were thorough, responsive, and efficient. I've worked with her on a number of occasions and I recommend her without reservation!

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  23. Aaron Chambers

    Crystal was FANTASTIC!. Just when we thought it was hopeless….crystal had more ideas and options for us. THANK YOU SO MUCH CRYSTAL! We couldn't of done this without you! Your the best!

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  24. Michael K

    I wanted to thank you again for working with us on this. I really appreciate that you stayed in touch with me months before we decided to move forward with refinancing in order to purchase our land. It was your willingness to help me with the pros and cons of refinancing just our house, and your honesty, that led me to just go with you when we decided to purchase this land and refi to help purchase that. I am happy to recommend your services to any and all in the future.

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  25. Alison Gabel

    Crystal and team are amazing. Fast, Friendly and Professional. My brothers loan went very smoothly from beginning to end. I highly recommend Crystal and her team. We will definitely be going through Premier for all of our housing needs.

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  26. Alan Takamori

    Very knowledgeable and very willing to work me to insure I get what I was promised from the start of my application.

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  27. C. Y.

    Thanks Crystal – it was a pleasure working with you. Thanks so much for not giving up on me. You made the process a pleasure and I am so grateful for all your help.

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  28. Kendra Rolph

    Crystal helped with the purchase and the refinancing of our home. Crystal and her team were very knowledgeable and quick to respond to questions during both processes. Great Experience!!

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  29. John & Glenna Piatt

    Crystal has been a very important part of our recent home purchase. She is so professional and friendly; you just can't do any better. She made the buying experience much less stressful than we expected.

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  30. Saunders

    After a joke of a time with another financial Credit Union, Crystal and her team were referred to me and had my re-fi done in less than a month, it was smooth and easy. They were kind and great at answering questions as we went along. I am excited they were recommended to me and would would refer them always!

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  31. Rene’ Jones

    Crystal and her team do an amazing job! Super responsive 24/7. She made the process of buying my home a breeze. So knowledgeable and a pleasure to work with. I wouldn’t use anyone else. Thanks again!

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  32. Dianna and Bryan Smith

    Crystal and her team were knowledgeable, thorough, well prepared, easy to correspond with, answered all of our questions and extremely timely in responding even after hours.
    We highly recommend Crystal and her team to our friends, family and piers.

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  33. Keith Brinkman

    Easy and great to work with!

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  34. Kalina

    Working with Crystal was a breeze from day one. She is snappy at responding, informative and straight to the point. Nobody wants a long, drawn out home buying process. You won’t have that with premier. Their customer service is unmatched!

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  35. James Hurley

    Chrystal helped me set up a reverse mortage purchase when I moved from north western Washing to Newcastle Wy and I was very pleased with her service. Everything went smoothly and her support personel staff were excelent. She and they were always available to answer any questions I had and they were able to move the county in Wyoming along when we found that the property had been register with the county as two parcels and it needed to be regiatered as a single parcel.

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  36. Scott Reynolds

    Awesome group of ladies!!I would highly recommend them if you are looking for a hard working team to make your dream come true..

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  37. Anne P

    Crystal, thank you so much for all your assistance in getting my loan squared away. I appreciate your timely communication and helpfulness for you and your team- beginning to end!

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  38. Harold Brown

    I was referred to Premier Mortgage by a realtor and friend Debbie Keller/Burgess and I am so glad she did. I have had a couple dealings with Crystal @ Premier and never dissatisfied. You guys took all the worries away from me and you made the process so easy. I have full confidence in you guys and if ever myself or any one I know is in need of a mortgage issue you are number one on my list. Thank You all for making it a easy process for me because these are life changing events and I trust you guys to always give great service. Thank You All Again.

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  39. Mike Fuentes

    Thank you Crystal!

    You made our 1st home buying experience seem so easy. We appreciate all the work you did for us. We will definitely refer our friends and family to you.

    -Mike F.

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  40. Julia

    Crystal was such a joy to work with! Always available and extremely helpful with any questions. I genuinely couldn’t recommend her more!!

    Reply

  41. Emily Salinas

    Crystal Gilbert at Premier Mortgage Resources was an amazing help when closing on a home. She and her team helped make the process easy and understandable, I am grateful that I found her and had her through my home-buying process.

    Reply

  42. Virginia bell

    Thank you

    Reply

  43. Virginia bell

    wonderful first time visit

    Reply

Apply with Crystal Gilbert now!