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Job location: Boise, ID

Areas of responsibility (however, not limited to):

Responsible for providing quality and efficient customer service to PMR branch offices by producing timely, accurate and thorough closing documents, reviewing executed documents returned from closing agents for accuracy per investor guidelines and preparing necessary paperwork to enable the funds to be wired to close loans. Additionally, responsible for delivering quality customer service to closing agents, investors, warehouse banks and internal departments.

Essential Duties and Responsibilities:

  • Perform daily doc draw and/or funding functions to required expectations
  • Ability to problem solve during funding process with branches, investors, closing agents, warehouse banks and settlement agents
  • Assist in problem resolution of errors identified by Post Closing/ investors
  • Provide quality customer service to branch offices, closing agents and departments over the phone, in writing, e-mail and face to face
  • Wire loans to be funded daily


  • Communication – an ability to effectively communicate with branch offices, closing agents and co-workers
  • Commitment to company values, policies, and procedures
  • Excellent interpersonal communication skills
  • Customer Service – the ability to provide and maintain effective and positive communication with branch offices, closing agents, warehouse banks, underwriters, Compliance, Post Closing, investors, and all co-workers
  • Problem Solving – an ability to effectively analyze and resolve problems at a functional level with branch offices, Closing agents, Underwriting, compliance, Post Closing, and all co-workers
  • Adaptability – an ability to quickly learn new or different techniques, products, and computer programs

Job Type: Full-time

Pay: $15.00 – $30.00 per hour


  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance


  • Monday to Friday

Supplemental Pay:

  • Bonus Pay


  • Mortgage Closing/Funding: 1 year (Required)

Work Location:

  • One location

Company’s website:


Benefit Conditions:

  • Waiting period may apply
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